Тур в Gran Caribe Neptuno & Triton 3*

I was there on February 15-16 and this hotel is very poor. On my first day there’s not buffet on service, just a little restaurant on the second floor with a poor menu, there is 4 elevators and just 1 is working. After two days when I already left I was looking for a container with some pills that I brought to my family in Cuba and I remembered that I forgotten in the hotel room. Then I called them and they said me that nothing was found in the room where I was. I don’t recommend this hotel, this is uncomfortable place to stay and relax.

This is the worst hotel I have ever stayed. The room was dirty (moldy, bed bugs and dangerous (there was a metal stick going trough the airconditioning?!) 3 out of 4 elevators were out of service and the only one working also had issues (stopped and the middle of the floor level so had to jump out of it). The windows were almost falling out of the frame. It was truly horrible.

Terrible hotel, old, almost every corner needs maintenance, no lights in the hallways, only one elevator running and our last day was not working, we had to walk 3 floor's down with our luggage to check out. Rooms are clean but you can smell humidity, mostly in the beds and pillows. Maids and rest of staff are very courteous and respectful and helpful.